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Description
Sabre is looking to hire a Customer Success Partner for our Americas Account Management Support team.This Principal level team member will serve as the advocate of the customer within Sabre Airline Solutions and partner closely with the Account Director, Program Manager and Care teams.You will provide exceptional customer support focusing on customer satisfaction and solution adoption.This CSP should have a broad base understanding of the customer's environment including Sabre solutions, competitor products and/or solutions created by the customer themselves.
This hybrid role will be based in Montevideo, Uruguay.
Role and Responsibilities:
Partner with the customer to ensure they are receiving business value for their solutions procured from Sabre Airline Solutions (e.g., revenue realization, data integrity, etc.)
Conduct regular operational review meetings
Understand your customer’s system landscape and assist in solution reviews
Be the customer advocate within Sabre and conduct or facilitate meetings within the organization to better describe and explain customer expectations or needs
Navigate across Sabre Airline Solutions product owners to facilitate, construct or design potential new processes to support customer needs
Work closely with assigned project delivery leaders to identify and understand deployment risks, activities, opportunities, or deviations
Work closely with the Sabre Airline Solutions’ Customer Care organization to identify and resolve chronic trends or issues associated to the clients' environment
Ensure that customer issues are dealt with in an efficient manner including creating an action plan, collaborating across teams and communication to leadership
Consistent usage of CSP tools, dashboards, process flow diagrams, surveys, and scorecards
Awareness and comprehension of interdependencies between customer solutions including competitor and home-grown solutions developed by the customer themselves
Qualifications and Education Requirements:
Bachelor’s degree strongly preferred
Minimum 10 Years of airline/aviation experience to include 5 years in an account management or technical product support role
E-Commerce, web services, API experience is a plus
Strong analytical skills and problem-solving ability
Has a high level of self-motivation, initiative, autonomous work style as well as the ability to work well in a team environment
Demonstrate intellectual curiosity in order to expand knowledge base
Possess confidence and strong presentation skills in order to communicate with external and internal leadership
Familiar with project management principles
Ability to manage multiple customers and their needs
Strong written and verbal English, Portuguese, and Spanish communication skills
Willingness to travel (up to 25%) and work outside of standard office hours as needed
PLEASE UPLOAD CV IN ENGLISH
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
#LI-Hybrid#LI-CSJGreat News! We've discovered an exciting live job opportunity for a Principal, Customer Success Partner position in Argentina. This job is currently open for hiring/recruiting by Sabre, exclusively for you at Argentina Jobs Expertini. Feel free to download the job details here.
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The work culture at Sabre must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Sabre and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Argentina, particularly within Argentina. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Argentina's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Argentina, additional details can be found on Argentina Wikipedia.
Principal, Customer Success Partner jobs are available in Argentina.
Exploring the cost of living in Argentina. At Expertini.Com for Argentina , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Principal, Customer Success Partner in Argentina varies, but the standard pay scale is rated "Standard" in Argentina. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Sabre follow the application process following the "Apply Now" button at Argentina Jobs Expertini and also you can visit Sabre official career page and follow their application process.
Key qualifications for Principal, Customer Success Partner typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Principal, Customer Success Partner positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Principal, Customer Success Partner on Argentina Jobs Expertini.
To improve your chances of getting hired for Principal, Customer Success Partner, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Argentina Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
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