Technical Author (Multiple Roles And Seniority Levels)
Join Canonical, a pioneering tech firm at the forefront of the global move to open source.
We are building documentation capacity at scale and are looking for a Technical Author to help set a standard of excellence in technical documentation and documentation practice.
Location
Fully remote role open to candidates across the globe.
Responsibilities
- Create, maintain and improve software documentation across product families.
- Work with engineering team members to enable effective documentation contributions.
- Influence product development as an expert user of the product, providing feedback on functionality and design.
- Engage with user communities to ensure documentation meets their needs.
- Encourage and support community engagement and contribution to documentation.
- Help standardize the structure, presentation, style and language of content across products.
- Collaborate with documentation peers to advance the state of the art in documentation at Canonical.
- Challenge and advance documentation understanding and best practice as part of a disciplinary team.
Qualifications
- Technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation.
- Record of community engagement in open‑source software, documentation, research or related disciplines.
- Sympathetic to the needs and challenges of open‑source communities.
- Technical curiosity and enthusiasm for software technology and its challenges.
- Demonstrated documentation skills, insight and enthusiasm.
- Experience in software development contexts; familiarity with Linux, command‑line, application deployment, system operations, infrastructure management, Git and documentation markup languages.
- Excellent written and verbal communication skills.
- BSc/BA degree or equivalent.
- Ability to travel up to two weeks twice a year for events.
- Nice‑to‑have: deep technical domain knowledge, open‑source community leadership and management, UX or visual design skills.
Benefits
- Distributed work environment with twice‑yearly team sprints in person.
- Annual compensation review and performance‑driven bonuses or commissions.
- Personal learning and development budget of USD 2,000 per year.
- Recognition rewards, annual holiday leave, maternity and paternity leave.
- Employee Assistance Programme.
- Priority Pass and travel upgrades for long‑haul company events.
- Opportunity to travel to new locations to meet colleagues.
About Canonical
Canonical is an equal‑opportunity employer.
We are proud to foster a workplace free from discrimination.
Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Job function: Marketing, Public Relations, and Writing/Editing.
Industries: Software Development.
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