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Urgent! Software Support Engineer (Renca) Job Opening In Renca – Now Hiring South
About the Role We are looking for a Software Support Engineer to support a Microsoft 365 add-in used across the full M365 suite.
The role is focused on helping power users and administrators with technical support, configuration, and troubleshooting.
Key Responsibilities Provide first-class technical support for end users of our browser extension and other solutions.
Troubleshoot issues related to user access, functionality, deployment, and content creation.
Communicate effectively with both technical and non-technical customers ensuring clear explanation of issues and resolution steps.
Support power users with configuration and content management tasks.
Support admins with deployment, configuration, and troubleshooting tasks.
Collaborate with internal teams to escalate complex issues and report bugs as needed.
Help maintain documentation of known issues, procedures, and best practices for customer-facing support.
Create, maintain, and update comprehensive documentation and help content for the support site aimed at improving user self-service experience.
Required Skills & Experience Soft Skills Exceptional customer service skills over email and on live screenshare calls; able to engage positively with both technical and nontechnical users to make answers seem simple.
Empathy for customers who are frustrated by a problem, even if they caused it.
The ability to coach someone to succeed rather than just provide an answer.
Strong troubleshooting aptitude with focus on asking and observing before answering.
Instinct for creating effective helpful, engaging, customer-facing videos, articles, and tutorials for our support site.
Ability to work autonomously in a remote setting within defined core hours (8 AM – 4 PM ET).
Willing and able to overlap duties with others in the product team to solve problems and keep forward progress moving.
Deployment & Administration Expertise Proficient with Microsoft Intune and / or Group Policy Objects (GPO) for browser management and configuration.
Familiar with managing Dynamics 365 managed solutions – installation, updates, troubleshooting.
Experience administering SharePoint App Catalog for deploying custom spfx addins.
Experience deploying Teams apps through the Teams admin center.
Other Technical Skills Strong knowledge of the browser dev tools within Edge and Chrome to examine HTML, CSS, console errors, performance, cookies, and local storage.
Help write CSS or jQuery selectors to find specific elements on a given web page.
Develop clear, effective prompts used in AI or chat-based support systems to enhance automated assistance capabilities (prompt engineering).
Microsoft 365 Platform Experience Proficient in core Microsoft 365 apps such as SharePoint Online, Dynamics, Copilot, Outlook, OneDrive, Teams, etc.
Familiarity with managing work items in Microsoft DevOps.
Schedule: Mon-Fri 8am to 4pm EST Salary: $2,000 USD/Month If this opportunity sounds good to you, send us your resume! #J-*****-Ljbffr
#J-18808-Ljbffr
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Unlock Your Software Support Potential: Insight & Career Growth Guide
Real-time Software Support Jobs Trends in Renca, Argentina (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Software Support in Renca, Argentina using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31782 jobs in Argentina and 602 jobs in Renca. This comprehensive analysis highlights market share and opportunities for professionals in Software Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! South is currently hiring and seeking a Software Support Engineer (Renca) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Software Support Engineer (Renca) Jobs Renca.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at South adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Software Support Engineer (Renca) Jobs Argentina varies, but the pay scale is rated "Standard" in Renca. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Software Support Engineer (Renca) typically include Informática Y Tecnología and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Software Support Engineer (Renca) interview at South, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the South's products or services and be prepared to discuss how you can contribute to their success.
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