• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Argentina Jobs Expertini

Senior Technical Support Engineer - Cybersecurity SaaS Job Opening In San Luis – Now Hiring Intuition Machines


Job description

Senior Technical Support Engineer - Cybersecurity SaaS

Intuition Machines builds enterprise security products with an AI/ML focus.

We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world.

You are probably familiar with our best-known product, the hCaptcha security suite.

Our approach is simple: low overhead, small teams, and rapid iteration.

Our organization is highly customer-focused, and we believe in empowering our team members to make a real impact.

As a Senior Technical Support Engineer with a strong software engineering background, you will bridge the gap between our customers and engineering teams.

Your expertise in software development will enable you to provide deep technical insights, contribute to product enhancements, and ensure our customers receive exceptional support.

What you will do:

  • Leverage your software engineering expertise to diagnose and resolve complex technical issues across backend and frontend systems
  • Provide high-level technical support to enterprise customers, ensuring timely and effective solutions that draw upon your deep understanding of software development
  • Collaborate closely with Engineering, Product, and Security teams to facilitate issue resolution and contribute to product enhancements, using your coding skills to prototype solutions or debug issues
  • Apply your knowledge of security, bot management, and fraud prevention to assist customers and optimize product performance
  • Quickly learn and adapt to our evolving product suite, staying up-to-date with new features and changes, while providing feedback from a developer's perspective
  • Mentor and support other Support Engineers, sharing your software engineering knowledge to enhance the team's technical capabilities
  • Develop and improve support processes, tools, and documentation, potentially creating scripts or tools to automate and streamline support tasks
  • Engage with customers in a positive and proactive manner, building strong relationships and ensuring their success with our products

What we are looking for:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent work experience
  • Minimum of 5 years of experience in software engineering or a technical support role with a strong engineering focus
  • Solid background in software development is essential for this role
  • Proficiency in backend and frontend development technologies, such as Python, JavaScript, HTML, CSS, and related frameworks
  • Experience with security principles, bot management strategies, and fraud detection/prevention techniques
  • Ability to quickly understand and adapt to new technologies and products
  • Excellent problem-solving skills and the ability to think critically and creatively
  • Strong interpersonal and communication skills, with the ability to explain complex technical concepts to a variety of audiences
  • Self-motivated and proactive, with the ability to work independently and as part of a team
  • Familiarity with ticketing systems and support tools; experience with automation and scripting is a plus
  • A customer-centric mindset with a commitment to providing exceptional service

Nice to have:

  • Strong proficiency in SQL; experience with databases like ClickHouse or tools like Apache Superset is a plus
  • Experience working with enterprise clients is a plus

What we offer:

  • Fully remote position with flexible working hours
  • An inspiring team of colleagues spread all over the world
  • Pleasant, modern development and deployment workflows: ship early, ship often
  • A collaborative environment where your ideas are valued
  • High impact: lots of users, happy customers, high growth, and cutting-edge R&D
  • Flat organizational structure with direct interaction with leadership and all teams

We celebrate diversity and are committed to creating an inclusive environment for all team members.

Join us as we transform cybersecurity, user privacy, and machine learning online!

We are an equal opportunities employer and welcome applications from all qualified candidates.

#J-18808-Ljbffr

Required Skill Profession

Ingeniería Y Tecnología


  • Job Details

Related Jobs

Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Santa Fe, Santa Fe, Argentina
Intuition Machines
Santa Fe, Santa Fe, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in San Isidro, Buenos Aires, Argentina
Intuition Machines
San Isidro, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Salta, Salta, Argentina
Intuition Machines
Salta, Salta, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in San Juan, San Juan, Argentina
Intuition Machines
San Juan, San Juan, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Bahía Blanca, Buenos Aires, Argentina
Intuition Machines
Bahía Blanca, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Comuna 1, Ciudad Autónoma de Buenos Aires, Argentina
Intuition Machines
Comuna 1, Ciudad Autónoma de Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Comuna 13, Ciudad Autónoma de Buenos Aires, Argentina
Intuition Machines
Comuna 13, Ciudad Autónoma de Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Olavarría, Buenos Aires, Argentina
Intuition Machines
Olavarría, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Departamento Futaleufú, Chubut, Argentina
Intuition Machines
Departamento Futaleufú, Chubut, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Mercedes, Buenos Aires, Argentina
Intuition Machines
Mercedes, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Rosario, Santa Fe, Argentina
Intuition Machines
Rosario, Santa Fe, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in San Miguel de Tucumán, Tucumán, Argentina
Intuition Machines
San Miguel de Tucumán, Tucumán, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Ciudad de Mendoza, Mendoza, Argentina
Intuition Machines
Ciudad de Mendoza, Mendoza, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Vicente López, Buenos Aires, Argentina
Intuition Machines
Vicente López, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Moreno, Buenos Aires, Argentina
Intuition Machines
Moreno, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Municipio de Formosa, Formosa, Argentina
Intuition Machines
Municipio de Formosa, Formosa, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Tandil, Buenos Aires, Argentina
Intuition Machines
Tandil, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in La Plata, Buenos Aires, Argentina
Intuition Machines
La Plata, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Municipio de Posadas, Provincia de Misiones, Argentina
Intuition Machines
Municipio de Posadas, Provincia de Misiones, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Intuition Machines
Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Municipio de Rincón de los Sauces, Neuquén, Argentina
Intuition Machines
Municipio de Rincón de los Sauces, Neuquén, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in San Nicolás de los Arroyos, Buenos Aires, Argentina
Intuition Machines
San Nicolás de los Arroyos, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in San Carlos de Bariloche, Río Negro, Argentina
Intuition Machines
San Carlos de Bariloche, Río Negro, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Tortuguitas, Buenos Aires, Argentina
Intuition Machines
Tortuguitas, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Rincón de los Sauces, Neuquén, Argentina
Intuition Machines
Rincón de los Sauces, Neuquén, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Paraná, Entre Ríos Province, Argentina
Intuition Machines
Paraná, Entre Ríos Province, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Tigre, Buenos Aires, Argentina
Intuition Machines
Tigre, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Córdoba, Provincia de Córdoba, Argentina
Intuition Machines
Córdoba, Provincia de Córdoba, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Pilar, Buenos Aires, Argentina
Intuition Machines
Pilar, Buenos Aires, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Chajarí, Entre Ríos, Argentina
Intuition Machines
Chajarí, Entre Ríos, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Santa Fe Capital, Santa Fe, Argentina
Intuition Machines
Santa Fe Capital, Santa Fe, Argentina
Intuition Machines hiring Senior Technical Support Engineer - Cybersecurity SaaS Job in Quilmes, Buenos Aires, Argentina
Intuition Machines
Quilmes, Buenos Aires, Argentina

Unlock Your Senior Technical Potential: Insight & Career Growth Guide


Real-time Senior Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Technical in San Luis, Argentina, highlighting market share and opportunities for professionals in Senior Technical roles.

78434 Jobs in Argentina
78434
10465 Jobs in San Luis
10465
Download Senior Technical Jobs Trends in San Luis and Argentina

Are You Looking for Senior Technical Support Engineer Cybersecurity SaaS Job?

Great news! is currently hiring and seeking a Senior Technical Support Engineer Cybersecurity SaaS to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Intuition Machines adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Argentina laws and regulations

What Is the Average Salary Range for Senior Technical Support Engineer Cybersecurity SaaS Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Luis. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Technical Support Engineer Cybersecurity SaaS?

Key qualifications for Senior Technical Support Engineer Cybersecurity SaaS typically include Ingeniería Y Tecnología and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Senior Technical Support Engineer Cybersecurity SaaS?

To improve your chances of getting hired for Senior Technical Support Engineer Cybersecurity SaaS, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Technical Support Engineer Cybersecurity SaaS Job Success

Intuition Machines interview tips for Senior Technical Support Engineer   Cybersecurity SaaS

Here are some tips to help you prepare for and ace your Senior Technical Support Engineer Cybersecurity SaaS job interview:

Before the Interview:

Research: Learn about the Intuition Machines's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Technical Support Engineer Cybersecurity SaaS interview at Intuition Machines, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Intuition Machines's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Senior Technical Support Engineer Cybersecurity SaaS Positions

Setting up job alerts for Senior Technical Support Engineer Cybersecurity SaaS is easy with Argentina Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!