Senior Specialist, Employee Relations LATAM

Job description

Overview

Senior Specialist, Employee Relations - LATAM.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.

We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

Remote is fully remote and supports a global, asynchronous work culture.

About Remote: Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.

We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world.

You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

If you are energetic, curious, motivated and ambitious, be part of our world.

Apply now and define the future of work!

What this job can offer you

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.

The Lifecycle team aims to elevate HR practices, integrate technology solutions, and enrich customer experiences in 80+ countries.

Your work will influence our ability to sustain and extend our compliance coverage, enhance customer journeys, and increase operational capacity.

You’ll be at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and impactful.

The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote's external employees with a focus on legal compliance, quality, and customer service.

The specialist also provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating resources.

As part of the Lifecycle team, you’ll drive process improvements aligned with Remote's strategic goals and values.

Key Responsibilities

• Manage and resolve complex end-to-end employee exits with minimal supervision across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and employees.
  
  
• Provide guidance with knowledge on key jurisdictions and manage client requests on HR matters, including termination, resignation, transfers, contracts, and redundancies, ensuring legal compliance and best practices.
  
  
• Independently lead meetings with clients and external employees (e.g., workforce reduction consultations, hearings, negotiations, terminations, settlements) and deliver termination outcomes.
  
  
• Influence and negotiate positive outcomes in complex terminations, coordinating multiple stakeholders with competing interests.
  
  
• Liaise with internal and external stakeholders to ensure compliance in offboarding activities and audits (payroll, legal, government bodies, unions).
  
  
• Draft and administer termination documents, maintaining employee records with privacy and confidentiality.
  
  
• Process offboarding on Remote's HRIS, collaborating with teams (Customer Success, Legal, Payroll, Benefits, T&A) to ensure complete and timely exits.
  
  
• Act as a first point of escalation, mentoring junior team members and providing expertise on offboarding and first-level employee relations.
  
  
• Provide comprehensive guidance on Remote's Employee Relations resources and help clients navigate workplace scenarios.
  
  
• Assess workplace concerns, identify facts and applicable regulations, and determine potential paths forward.
  
  
• Serve as a trusted resource for stakeholders on employee relations matters, ensuring appropriate handling of complex cases.
  
  
• Guide clients on progressive discipline, documentation, and best practices for difficult situations.
  
  
• Track and monitor ongoing cases, ensuring timely follow-up and coordination with stakeholders.
  
  
• Resolve internal and external queries on offboarding and first-level employee relations, in collaboration with Lifecycle stakeholders.
  
  
• Identify opportunities to drive process improvements, automation, and product development to improve customer and employee experience.
  
  
• Determine methods and standards on new assignments, applying problem-solving skills to obtain results across Lifecycle and Remote needs.
  
  

What you bring

• Extensive experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
  
  
• Tertiary qualifications in HR/labour relations/employment law are a plus.
  
  
• Experience independently managing voluntary and involuntary exits with care, sensitivity and legal compliance; providing HR guidance on employment laws across jurisdictions.
  
  
• Understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals.
  
  
• Ability to interpret and apply instruments, analyze complex HR issues, and translate research into usable resources; communicate recommendations to clients and internal stakeholders in ambiguous environments.
  
  
• Superior communication, influencing, conflict management and negotiation skills; capable of leading difficult conversations while maintaining professionalism and confidentiality.
  
  
• Business-level English proficiency (written and spoken); additional languages are a plus.
  
  
• Aptitude to innovate and optimize processes; identifying opportunities for automation and best practices.
  
  
• Efficiency in operations with attention to record-keeping and data integrity.
  
  
• Tech-savvy with ability to collaborate asynchronously and adapt to new systems.
  
  
• Ability to work autonomously in an international, fast-paced, remote environment with multiple priorities; willing to work flexible hours as needed.
  
  
• Proactive and self-motivated with a strong sense of ownership and accountability, able to inspire others.
  
  

Practicals

• You;ll report to: Manager Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: LATAM
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and competitive benefits in all locations.

We pay above in-location rates and encourage global talent-hiring while supporting local wealth in developing countries.

Salary ranges are geo-based and may vary by role, level, and location.

The base salary range for this full-time position is $41,900 to $94,300 USD, subject to location, skills, experience, and market demands.

Internal moves may be reviewed case by case.

Application process

• AI Interview (async)
• Interview with recruiter
• Written Exercise and Interview with future manager
• Interview with team member and Legal team member
• Interview with Senior Manager and Director
• Bar Raiser Interview
• Prior employment verification check

We accept applications on an ongoing basis.

We are an equal employment opportunity employer and value a workforce that reflects diverse backgrounds.

We encourage applicants from all groups and provide accommodations upon request.

At Remote, we embrace AI as a tool while prioritizing human creativity and authenticity.

See our AI guidelines here.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Human Resources Services

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