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Urgent! Sales Operations Manager Position in Vicente López - Expereo

Sales Operations Manager



Job description

Responsibilities

  • Develop internal tools to support the team and improve work quality.

  • Collaborates well with other departments on cross-functional projects
  • Enjoys sharing knowledge with others and pro-actively coaching team members
  • Supports Management with the improvement of reporting on commercial activities.

  • All administration around sales data, customer account contacts, opportunities, billing accounts and orders
  • Set-up and implement quote processes and reporting to track data within the sales organization
  • Ensures sales pipeline data is correctly captured together with the Sales team
  • Monitors customer retention and helps to improve this
  • Works with various sales tools, such as SalesForce and Expereo’s backoffice systems
  • Ensure that every quote has the highest quality and meets the customer requirements
  • Works together with the Customer Success and Sales Engineering teams to ensure the customer satisfaction data is correctly captured and processed
  • Takes full ownership of tracking the end-to-end quote process and conversion rates
  • Provides, receives and processes complex information and has the ability to present this to relevant stakeholders, within a formal setting

Experience and soft skills

  • Educated to degree level in Business, Technology or Marketing
  • A minimum of 3-5 years’ sales operations experience within a B2B and / or strategic customer segment
  • A minimum of 3-5 years of people management with a record on success stories
  • Has worked within an international environment
  • A strong understanding of the customer journey
  • Previous experience, strongly underpinned by an understanding of business processes and products
  • Strong analytical skills
  • Able to manage, collaborate and critically prioritize, ensuring the utmost efficiency between teams
  • Fluency in the English language

Technical skills

  • Familiar with databases and sales software
  • Experience with Microsoft Office

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Training & Development
  • Work From Home
  • Free Food & Snacks

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Required Skill Profession

Ventas



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