Privacy Manager

Job description

Korn Ferry is a global consulting firm that powers performance.

We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change.

That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries.

We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

The Privacy Manager will play a key role in Korn Ferry’s privacy operations.

This role encompasses a broad range of responsibilities designed to ensure the organizations compliance with privacy laws and leading practices.

Responsibilities include managing and contributing to privacy program initiatives including but not limited to: Privacy Impact Assessments (PIAs), creating and measuring impact of privacy training materials, input into AI frameworks, risk assessment and management, and audit support.

This position requires effective collaboration with numerous internal teams, including IT, Product, Digital, Engineering, Security, and Client Support.

Additionally, the role involves interaction with external vendors, clients, and auditors to ensure comprehensive privacy management.

The ideal candidate will be process-oriented and creative, with the ability to rapidly understand Korn Ferry’s products, services, and systems, especially regarding the processing of personal information.

Strong communication skills are essential for success in this matrixed, global organisation.

The role is best suited to individuals who are passionate about privacy and thrive in a collaborative, team-focused environment, seeking a challenging and rewarding career.

KEY RESPONSIBILITIES

Privacy Impact Assessments

• Conduct Privacy Impact Assessments (PIAs) to identify and mitigate risks associated with personal data processing.
  
  Where necessary, pass on or conduct related legal analysis to ensure compliance and address complex privacy issues.
  
  

AI Framework and Technology Integration

• Provide input into AI frameworks that impact compliance, privacy and data protection across the organisation.
  
  
• Enhance privacy processes through the utilisation of technology, automation, and Artificial Intelligence (AI).
  
  

Privacy Risk Assessment and Compliance

• Compile and process privacy risks from a variety of internal and external sources, ensuring appropriate escalation for assessment within the Privacy Risk Program.
  
  
• Complete privacy compliance assessment questionnaires and lead remediation efforts as needed
• Produce and update evidence required for submission to support audits, including ISO 27701, ISO 27018, client, or other required audits.
  
  

Policy, Training, and Preference Management

• Maintain privacy policies and procedures to ensure ongoing compliance and reflect evolving regulatory requirements.
  
  
• Develop and update privacy training materials for use across various platforms.
  
  

Data Subject Request and Privacy Mailbox Management

• Handle Data Subject Requests (DSRs), Do Not Sell Requests (DNS), and Unsubscribe requests when covering the Privacy mailbox.
  
  

Continuous Improvement and Program Development

• Identify areas for privacy program improvement and provide thoughtful, practical solutions for leadership consideration.
  
  
• Support ongoing improvement of the global privacy program through proactive assessment and implementation of leading practices.
  
  
• Contribute to development and management of privacy analytics, key performance indicators (KPIs), metrics, and procedural guidance.
  
  
• Develop and maintain expertise in Korn Ferry’s products, technology, data processing, cross-border data transfers, privacy, and security policies.
  
  

Additional Duties

• Fulfil other responsibilities as required to support privacy operations and ensure the organisation’s continued compliance and effective privacy management.
  
  

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Current, in-depth knowledge of global privacy regulations, ISO standards, and NIST frameworks resulting in ensuring that emerging technologies and processes align with regulatory and organisational requirements.
  
  
• Working knowledge of AI standards, and frameworks
• At least 4 years of experience in privacy operations, auditing, or a related area
• Direct involvement in AI governance and compliance initiatives, ensuring that emerging technologies align with regulatory and organisational requirements.
  
  
• Experience in implementing process improvements
• Proven ability in creating privacy training collateral for LMS, Intranet or workshops
• Expertise in leveraging technology related to privacy, data security, or policy issues
• Demonstrated ability to manage multiple business priorities simultaneously and consistently meet tight deadlines in a dynamic environment.
  
  
• Highly proficient in using Microsoft Excel, PowerPoint, Office 365, and SharePoint
• Working knowledge of AI tools such as ChatGPT and Co-Pilot
• Strong communication skills, both oral and written, with a desire to engage colleagues, management, and clients effectively
• Experience with One Trust, Trust Arc, or similar is a plus
• Privacy certifications from IAPP, ISACA, or equivalent is beneficial
• IT or business analyst experience is highly desirable, providing a strong foundation for supporting privacy operations and compliance activities

EDUCATION

• Bachelor’s degree or equivalent experience in a related field

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site.

If you accept such a position, your benefits programs and Human Resources policies may change.

Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

If you are a resident of New York, Colorado, California, Washington, Hawaii, District of Columbia, New Jersey, Maryland, Illinois, Massachusetts, Ohio, Vancouver, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Quebec, Saskatchewan please click here for remote opportunities with Korn Ferry in your state/province.

Reference Job Id: 23738

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The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications

Required Skill Profession

Marketing & Media