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Urgent! Implementation Specialist Position in San Juan - PANZA

Implementation Specialist



Job description

Role description

Skills

Job Duties:

· Manage, support, and monitor all installed systems and infrastructure.

Conduct high-level root-cause analysis for service interruption and establish preventive measures.

· Install, configure, test, and maintain operating systems, application software and system management tools; and clearly document the design, maintenance, and support procedures for routine tasks to leverage implementation and support staff.

· Ensure effective, productive, and optimized use of resources.

· Proactively ensure the highest levels of systems and infrastructure availability.

· Routinely test software for bugs, redundancies, and security issues.

· Maintain security, backup, and redundancy strategies

· Daily & Weekly reporting of projects both Internal and to the client.

· Participate in the design of information and operational support systems.

· Provide 2nd and 3rd level support.

· Manages subordinate staff in the day-to-day performance of their jobs.

· Ensures that project/department milestones/goals are met and adhering to approved budgets.

· Liaise with vendors and other personnel for problem resolution and ensure that there is always enough stock against project requirements.

· Ensure Project tools and equipment are working properly.

Technical Skills

· Experience with monitoring systems, and networking k (OSI network layers, TCP/IP)

· Experience with automation software (e.g., Puppet, cfengine, Chef)

· Knowledge and Experience in Border Gateway Protocol (BGP) (not negotiable)

· Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)

· Basic knowledge and interpretation of designs.

· Experience with monitoring systems, and networking k (OSI network layers, TCP/IP)

· Experience with automation software (e.g., Puppet, cfengine, Chef)

Education

Education & Requirements:

· Bachelor’s degree in Engineering, Information Technology, or a related field.

· 5+ years of relevant telecommunication industry experience required.

· Strong public relations skills.

Project management certification is a plus.

· Experience in cost estimation and developing the budget in the telecommunication industry, engineering processes, and practices, and their impact on project activities.

· Must be bilingual in English and Spanish (written and verbal)


Required Skill Profession

Computer Occupations



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